Jr. Administrative Assistant
3.
3 Norfolk, VA Norfolk, VA Full-time Full-time $45,000 - $55,000 a year $45,000 - $55,000 a year 12 days ago 12 days ago 12 days ago Job Description for:
Jr.
Admin /CSR Position College Hunks Jan 2024 (go live) Created by:
Kyrstin Harris College Hunks Hauling Junk & Junk Removal ADMINISTRATIVE ASSISTANT JOB TITLE:
CSR Junior Administrative Assistant Operations Support Representative JOB CATEGORY:
Operations Typically, M-F 8:
00 AM-4:
30 PM in person Department/Group:
Operations Job Hours:
(flexible schedule or POTENTIAL hybrid opportunity may be available 1-2 days per week) Location:
Norfolk, VA Travel required:
Local only Level/Salary range:
$45,000-$55,000 annually Position type:
FTE, Salary
Bonuses HR contact:
Executive Assistant- Kyrstin Harris Email:
email protected Date posted:
1/3/2024 Will train applicant:
Yes Posting expires:
When position is filled INDEED URL, FACEBOOK, External posting URL:
Internal posting URL:
N/A LINKEDIN, INDEED APPLICATIONS ACCEPTED BY:
Indeed Application, or via LinkedIn Email:
email protected Subject line:
Application (LAST NAME, FIRST NAME) INCLUDE RESUME if you are emailing, or the application will be rejected.
COMPANY Overview:
College Hunks Hauling Junk & Moving is a franchise serving southeast Hampton Roads.
More specifically CHHJM serves the cities of Virginia Beach, Norfolk, Portsmouth, Chesapeake, Suffolk and Smithfield.
The organization offers the following services:
Full -Service Junk Removal Full-Service Moving Long Haul and Interstate Moving Move Labor General Labor Storage Daily we strive to listen, fulfill, and delight our customers, create a fun, enthusiastic work environment for our employees, build leaders in our community and always brand.
When servicing southeast Hampton Roads, you can expect our employees to be:
H-Honest U-Uniformed N-Nice K-Knowledgeable S-Servicemen/women Prior to applying, we encourage you to learn more about how we became College Hunks, what our collective goals are, how we contribute to society and communities within, and where we have been featured (local and across the United States).
You may recognize our brand name from Undercover Boss, HGTV, Shark Tank, and local News Stations.
However, if you don't, here is a wonderful resource to freshen up your knowledge base:
https:
//www.
collegehunkshaulingjunk.
com/ We are located in Norfolk, VA.
College Hunks Hauling Junk & Junk Removal JR.
ADMINISTRATIVE ASSISTANT
Job Description:
Role and
Responsibilities:
The job will be tailored to the needs of the growing business.
Welcome calls/emails to new and existing clients will encompass approximately 70% of your daily responsibilities, following up on client leads, open leads, and existing customer queries/claims, supporting the current Executive Assistant and whatever co-projects they are working on, proper upkeep of preparing paperwork/documentation, tracking where needed, administrative related tasks that host a large emphasis on client relations, front desk management, vendor relations, and learning the HunkWare (our digital platform) system.
Conducting welcome calls and emails to our very important customers (70%) Assist in the development, tracking, and execution of customer service-related material
tasks Conduct market research and analysis Potential to manage social media accounts and website content (as time permits) Employee Personnel Record creation Process work order's, invoices, payment remittance and documenting the process thoroughly in the Hunkware system Creation and updating of SOP's Inbound claim documentation for moves/vehicles Vendor order management (under supervision) and relationship maintenance Closing out jobs at the end of the day- follow-up calls on customer satisfaction POC for clients from beginning to end Qualifications and Education Requirements High School Education 1-2 years of similar/related experience (preferred) Willingness to learn or experience with digital platforms as working on a computer is a requirement of the position Ability to communicate legibly / requirement of the position professionally, accurately, and proficiently (both written and verbal) in the English language Ability to spend extended period of time experience- satisfaction-based demeanor engaging with current customers via under pressure while remaining upbeat and telecommunication Preferred Skills Customer service experience
ability to problem solve is highly preferred.
Maintaining a calm, customer focused experience, satisfaction-based demeanor under pressure while remaining upbeat and focused on the goal.
focused on the goal.
Ability to be a utility player in a growing company- Take direction/instruction and anticipate the need thereafter.
Additional Notes This position reports to the Executive Assistant and is a key contributor to the overall success of the entirety of the company and daily operations.
This position offers great flexibility, contributions towards health/wellness benefits, a general liberal leave (unlimited PTO) policy, discounts on moves / junk removal (inquire), contribution to retirement after 90 days with a 3 % ER match, and the automatic vested perk.
Once trained, this position has the capability for a hybrid working opportunity if planned accordingly.
This is a demanding position that will keep you busy, but there is room for growth opportunities.
The company is changing and growing.
We welcome you to take part in this amazing opportunity.
REVIEWED BY:
Executive Assistant, Kyrstin Harris DATE:
01/03/2024 Approved by:
Owner, Parke Atkinson Date:
01/02/2024 Last updated by:
Executive Assistant, Kyrstin Harris Date/Time:
01/03/2024 / 12:
00 PM Job Type:
Full-time Pay:
$45,000.
00 - $55,000.
00 per year
Benefits:
401(k) matching Employee discount Flexible schedule Health insurance Parental leave Schedule:
Monday to Friday Work Location:
Hybrid remote in Norfolk, VA 23513 Jr.
Admin /CSR Position Role and
Responsibilities:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
3 Norfolk, VA Norfolk, VA Full-time Full-time $45,000 - $55,000 a year $45,000 - $55,000 a year 12 days ago 12 days ago 12 days ago Job Description for:
Jr.
Admin /CSR Position College Hunks Jan 2024 (go live) Created by:
Kyrstin Harris College Hunks Hauling Junk & Junk Removal ADMINISTRATIVE ASSISTANT JOB TITLE:
CSR Junior Administrative Assistant Operations Support Representative JOB CATEGORY:
Operations Typically, M-F 8:
00 AM-4:
30 PM in person Department/Group:
Operations Job Hours:
(flexible schedule or POTENTIAL hybrid opportunity may be available 1-2 days per week) Location:
Norfolk, VA Travel required:
Local only Level/Salary range:
$45,000-$55,000 annually Position type:
FTE, Salary
Bonuses HR contact:
Executive Assistant- Kyrstin Harris Email:
email protected Date posted:
1/3/2024 Will train applicant:
Yes Posting expires:
When position is filled INDEED URL, FACEBOOK, External posting URL:
Internal posting URL:
N/A LINKEDIN, INDEED APPLICATIONS ACCEPTED BY:
Indeed Application, or via LinkedIn Email:
email protected Subject line:
Application (LAST NAME, FIRST NAME) INCLUDE RESUME if you are emailing, or the application will be rejected.
COMPANY Overview:
College Hunks Hauling Junk & Moving is a franchise serving southeast Hampton Roads.
More specifically CHHJM serves the cities of Virginia Beach, Norfolk, Portsmouth, Chesapeake, Suffolk and Smithfield.
The organization offers the following services:
Full -Service Junk Removal Full-Service Moving Long Haul and Interstate Moving Move Labor General Labor Storage Daily we strive to listen, fulfill, and delight our customers, create a fun, enthusiastic work environment for our employees, build leaders in our community and always brand.
When servicing southeast Hampton Roads, you can expect our employees to be:
H-Honest U-Uniformed N-Nice K-Knowledgeable S-Servicemen/women Prior to applying, we encourage you to learn more about how we became College Hunks, what our collective goals are, how we contribute to society and communities within, and where we have been featured (local and across the United States).
You may recognize our brand name from Undercover Boss, HGTV, Shark Tank, and local News Stations.
However, if you don't, here is a wonderful resource to freshen up your knowledge base:
https:
//www.
collegehunkshaulingjunk.
com/ We are located in Norfolk, VA.
College Hunks Hauling Junk & Junk Removal JR.
ADMINISTRATIVE ASSISTANT
Job Description:
Role and
Responsibilities:
The job will be tailored to the needs of the growing business.
Welcome calls/emails to new and existing clients will encompass approximately 70% of your daily responsibilities, following up on client leads, open leads, and existing customer queries/claims, supporting the current Executive Assistant and whatever co-projects they are working on, proper upkeep of preparing paperwork/documentation, tracking where needed, administrative related tasks that host a large emphasis on client relations, front desk management, vendor relations, and learning the HunkWare (our digital platform) system.
Conducting welcome calls and emails to our very important customers (70%) Assist in the development, tracking, and execution of customer service-related material
tasks Conduct market research and analysis Potential to manage social media accounts and website content (as time permits) Employee Personnel Record creation Process work order's, invoices, payment remittance and documenting the process thoroughly in the Hunkware system Creation and updating of SOP's Inbound claim documentation for moves/vehicles Vendor order management (under supervision) and relationship maintenance Closing out jobs at the end of the day- follow-up calls on customer satisfaction POC for clients from beginning to end Qualifications and Education Requirements High School Education 1-2 years of similar/related experience (preferred) Willingness to learn or experience with digital platforms as working on a computer is a requirement of the position Ability to communicate legibly / requirement of the position professionally, accurately, and proficiently (both written and verbal) in the English language Ability to spend extended period of time experience- satisfaction-based demeanor engaging with current customers via under pressure while remaining upbeat and telecommunication Preferred Skills Customer service experience
ability to problem solve is highly preferred.
Maintaining a calm, customer focused experience, satisfaction-based demeanor under pressure while remaining upbeat and focused on the goal.
focused on the goal.
Ability to be a utility player in a growing company- Take direction/instruction and anticipate the need thereafter.
Additional Notes This position reports to the Executive Assistant and is a key contributor to the overall success of the entirety of the company and daily operations.
This position offers great flexibility, contributions towards health/wellness benefits, a general liberal leave (unlimited PTO) policy, discounts on moves / junk removal (inquire), contribution to retirement after 90 days with a 3 % ER match, and the automatic vested perk.
Once trained, this position has the capability for a hybrid working opportunity if planned accordingly.
This is a demanding position that will keep you busy, but there is room for growth opportunities.
The company is changing and growing.
We welcome you to take part in this amazing opportunity.
REVIEWED BY:
Executive Assistant, Kyrstin Harris DATE:
01/03/2024 Approved by:
Owner, Parke Atkinson Date:
01/02/2024 Last updated by:
Executive Assistant, Kyrstin Harris Date/Time:
01/03/2024 / 12:
00 PM Job Type:
Full-time Pay:
$45,000.
00 - $55,000.
00 per year
Benefits:
401(k) matching Employee discount Flexible schedule Health insurance Parental leave Schedule:
Monday to Friday Work Location:
Hybrid remote in Norfolk, VA 23513 Jr.
Admin /CSR Position Role and
Responsibilities:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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