TRANSPORTATION ASSISTANT (PASSENGER)
Summary You will serve as a TRANSPORTATION ASSISTANT (PASSENGER) in the PERSONNEL SUPPORT DETACHMENT of PERS SUPPORT DET NAVSTA NORFOLK.
Responsibilities You will advise travelers on entitlements and responsibilities.
You will respond to customer issues involving travel schedules, costs, and entitlements.
You will identify discrepancies in reconciling billing statements to resolve carrier issues.
Requirements Conditions of Employment Qualifications Initial Consideration for this job opportunity announcement (JOA) is limited to the first 50 applications received.
The announcement will close at midnight EST on the day this application limit is reached regardless of the closing date specified in this JOA.
All applications received on the day the application limit is reached will be accepted and processed, in case a sufficient qualified candidate pool is not available within the first 50 applications.
You are strongly encouraged to submit all required supporting documents at the time of application.
This vacancy announcement may close earlier than stated in this announcement due to the applicant limit being reached.
Supporting documents will not be accepted once the vacancy announcement closes.
Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-05 grade level or pay band in the Federal service or equivalent experience in the private or public sector.
Specialized experience must demonstrate the following:
1) Researching solutions for travel, billing, or financial issues; 2) Arranging travel services for passengers involving different modes of transportation; and 3) Reviewing and/or approving travel documents (e.
g.
reservations, itineraries, travel orders, flight arrangements, etc.
) NOTE:
This information must be supported in your resume to be considered for the position.
Additional qualification information can be found from the following Office of Personnel Management website:
pm.
gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=GS-CLER pm.
gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2100/transportation-clerk-and-assistant-series-2102/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.
g.
, professional, philanthropic, religious, spiritual, community, student, social).
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
Education Additional Information COVID VACCINATION INFORMATION:
To comply with the recent preliminary nationwide injunction on Executive Order 14043, Requiring Coronavirus Disease 2019 Vaccination for Federal Employees, the Department of the Navy is not taking any action to implement or enforce the COVID-19 vaccination requirement.
New hires will need to provide their vaccination status as well as comply with workplace safety protocols related to masking, physical distancing, testing, travel, and quarantine.
Initial consideration for this announcement is limited to the number of applications listed at the top of this announcement.
All applications received on the day the application limit is reached will be accepted and processed.
Certain incentives (such as Recruitment, Relocation or Student Loan Repayment) may be authorized to eligible selectees.
A relocation incentive is generally a single payment intended to offset some of the relocation costs experienced by the selectee.
A relocation incentive may be authorized.
A forty hour work week is typical for this position.
This position is covered by the Department of Defense Priority Placement Program.
Additional vacancies may be filled by this announcement.
A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments.
If you are unable to apply online and request information about the Alternate Application process, please contact the Department of Navy's Employment Information Center.
Federal annuitant information:
The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants.
Policy information may be found at:
ecnav.
navy.
mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.
pdf ICTAP Applicants:
To be considered well-qualified and exercise selection priority as an ICTAP candidate for this vacancy, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category or higher.
ICTAP candidates must provide copies of all of the following documentation at the time of application:
1) agency notice; 2) most recent performance appraisal and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location.
Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate.
For more information about ICTAP eligibility please review the following link:
sajobs.
gov/Help/working-in-government/unique-hiring-paths/federal-employees/ictap/ Military Spouse Preference applicants will receive priority consideration at the Full Performance Level (FPL) and if determined to be Best Qualified at the FPL, and selected, must be placed at the FPL.
A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position.
Physical Demands:
Work is primarily sedentary with nominal standing, walking between stations and similar movement around the immediate area.
Standing while filing, lifting and carrying of files is required.
Work Environment:
The employee works primarily in an office setting involving everyday risks or discomforts.
Normal safety precautions are adequate.
Recommended Skills Billing Filing Finance Human Resources Public Service Transportation Management Estimated Salary: $20 to $28 per hour based on qualifications.
Responsibilities You will advise travelers on entitlements and responsibilities.
You will respond to customer issues involving travel schedules, costs, and entitlements.
You will identify discrepancies in reconciling billing statements to resolve carrier issues.
Requirements Conditions of Employment Qualifications Initial Consideration for this job opportunity announcement (JOA) is limited to the first 50 applications received.
The announcement will close at midnight EST on the day this application limit is reached regardless of the closing date specified in this JOA.
All applications received on the day the application limit is reached will be accepted and processed, in case a sufficient qualified candidate pool is not available within the first 50 applications.
You are strongly encouraged to submit all required supporting documents at the time of application.
This vacancy announcement may close earlier than stated in this announcement due to the applicant limit being reached.
Supporting documents will not be accepted once the vacancy announcement closes.
Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-05 grade level or pay band in the Federal service or equivalent experience in the private or public sector.
Specialized experience must demonstrate the following:
1) Researching solutions for travel, billing, or financial issues; 2) Arranging travel services for passengers involving different modes of transportation; and 3) Reviewing and/or approving travel documents (e.
g.
reservations, itineraries, travel orders, flight arrangements, etc.
) NOTE:
This information must be supported in your resume to be considered for the position.
Additional qualification information can be found from the following Office of Personnel Management website:
pm.
gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=GS-CLER pm.
gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2100/transportation-clerk-and-assistant-series-2102/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.
g.
, professional, philanthropic, religious, spiritual, community, student, social).
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
Education Additional Information COVID VACCINATION INFORMATION:
To comply with the recent preliminary nationwide injunction on Executive Order 14043, Requiring Coronavirus Disease 2019 Vaccination for Federal Employees, the Department of the Navy is not taking any action to implement or enforce the COVID-19 vaccination requirement.
New hires will need to provide their vaccination status as well as comply with workplace safety protocols related to masking, physical distancing, testing, travel, and quarantine.
Initial consideration for this announcement is limited to the number of applications listed at the top of this announcement.
All applications received on the day the application limit is reached will be accepted and processed.
Certain incentives (such as Recruitment, Relocation or Student Loan Repayment) may be authorized to eligible selectees.
A relocation incentive is generally a single payment intended to offset some of the relocation costs experienced by the selectee.
A relocation incentive may be authorized.
A forty hour work week is typical for this position.
This position is covered by the Department of Defense Priority Placement Program.
Additional vacancies may be filled by this announcement.
A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments.
If you are unable to apply online and request information about the Alternate Application process, please contact the Department of Navy's Employment Information Center.
Federal annuitant information:
The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants.
Policy information may be found at:
ecnav.
navy.
mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.
pdf ICTAP Applicants:
To be considered well-qualified and exercise selection priority as an ICTAP candidate for this vacancy, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category or higher.
ICTAP candidates must provide copies of all of the following documentation at the time of application:
1) agency notice; 2) most recent performance appraisal and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location.
Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate.
For more information about ICTAP eligibility please review the following link:
sajobs.
gov/Help/working-in-government/unique-hiring-paths/federal-employees/ictap/ Military Spouse Preference applicants will receive priority consideration at the Full Performance Level (FPL) and if determined to be Best Qualified at the FPL, and selected, must be placed at the FPL.
A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position.
Physical Demands:
Work is primarily sedentary with nominal standing, walking between stations and similar movement around the immediate area.
Standing while filing, lifting and carrying of files is required.
Work Environment:
The employee works primarily in an office setting involving everyday risks or discomforts.
Normal safety precautions are adequate.
Recommended Skills Billing Filing Finance Human Resources Public Service Transportation Management Estimated Salary: $20 to $28 per hour based on qualifications.
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