Network Operator with Security Clearance
Apex Systems is actively hiring a network monitoring specialist in Norfolk, VA.
If interested in immediate consideration, please email Emily at with an updated copy of your resume.
Schedule:
Overnight - 5 PM - 5 AM Thursday-Saturday and every other WednesdayTitle:
Network Monitoring Specialist Client:
Large government integratorLocation:
Norfolk, VA -- 100% onsite Primary
Responsibilities:
The Network Monitor is responsible for monitoring events and incidents that affect server and service health across the Enterprise, documenting outage information including actions taken to respond to incidents and resolve the outage.
The Current Operations Watch team monitors multiple server solutions which are a critical to the functionality of our user's ability to perform their mission on a daily basis.
Excellent verbal and written communication skills are a must.
Utilize internal systems to report incidents to leadership.
Takes escalations of any alerts/events identified as significant and requiring action.
Performs initial assessment and triage on the criticality and impact of events and engages the appropriate processes and personnel if escalation outside OC is required.
Provides support to Site Operations and other external organizations through the use of problem resolution skills and independent decision making.
Maintains timely (5 minutes or less) response to network infrastructure warning, critical and fatal event alert notices.
Ensures the Critical Situation Manager is apprised of all details regarding any significant events or incidents.
Basic
Qualifications:
Requires 1-4 years of prior relevant experienceUS Citizen and DoD Secret Clearance8570 Compliant meeting the IAT level certification requirementsFamiliarity with ITIL best practices (ITIL Foundations)Knowledgeable on tools used in an Enterprise organization that aids in Event Management; Incident Management and performance ManagementWorked in a DOD environment and understands customer communicationExperience in a data center environmentPerforms well under pressure and ability to calm end usersHands-on Experience in working with DoD networks, including NIPR and SIPRWilling to perform shift work Preferred
Qualifications:
Prior military experience a plus; USMC or USN IT experience preferredExperience working with networking technologies and data centersExceptional communication abilities, both verbal and written, including long-form business writing on complex topicsAn entrepreneurial spirit with the ability to drive innovation independently; have a passion to improve at every opportunityAbility to define program goals and roadmaps based on customer needs and strategic direction, and ensure that committed projects are delivered on schedule by the relevant team membersAbility to work in a matrix organization with other teams to resolve issues and communicate status effectively to peers, subordinates and program leadership Recommended Skills Customer Communications Management Customer Demand Planning Decision Making Event Management Hardworking And Dedicated Itil Estimated Salary: $20 to $28 per hour based on qualifications.
If interested in immediate consideration, please email Emily at with an updated copy of your resume.
Schedule:
Overnight - 5 PM - 5 AM Thursday-Saturday and every other WednesdayTitle:
Network Monitoring Specialist Client:
Large government integratorLocation:
Norfolk, VA -- 100% onsite Primary
Responsibilities:
The Network Monitor is responsible for monitoring events and incidents that affect server and service health across the Enterprise, documenting outage information including actions taken to respond to incidents and resolve the outage.
The Current Operations Watch team monitors multiple server solutions which are a critical to the functionality of our user's ability to perform their mission on a daily basis.
Excellent verbal and written communication skills are a must.
Utilize internal systems to report incidents to leadership.
Takes escalations of any alerts/events identified as significant and requiring action.
Performs initial assessment and triage on the criticality and impact of events and engages the appropriate processes and personnel if escalation outside OC is required.
Provides support to Site Operations and other external organizations through the use of problem resolution skills and independent decision making.
Maintains timely (5 minutes or less) response to network infrastructure warning, critical and fatal event alert notices.
Ensures the Critical Situation Manager is apprised of all details regarding any significant events or incidents.
Basic
Qualifications:
Requires 1-4 years of prior relevant experienceUS Citizen and DoD Secret Clearance8570 Compliant meeting the IAT level certification requirementsFamiliarity with ITIL best practices (ITIL Foundations)Knowledgeable on tools used in an Enterprise organization that aids in Event Management; Incident Management and performance ManagementWorked in a DOD environment and understands customer communicationExperience in a data center environmentPerforms well under pressure and ability to calm end usersHands-on Experience in working with DoD networks, including NIPR and SIPRWilling to perform shift work Preferred
Qualifications:
Prior military experience a plus; USMC or USN IT experience preferredExperience working with networking technologies and data centersExceptional communication abilities, both verbal and written, including long-form business writing on complex topicsAn entrepreneurial spirit with the ability to drive innovation independently; have a passion to improve at every opportunityAbility to define program goals and roadmaps based on customer needs and strategic direction, and ensure that committed projects are delivered on schedule by the relevant team membersAbility to work in a matrix organization with other teams to resolve issues and communicate status effectively to peers, subordinates and program leadership Recommended Skills Customer Communications Management Customer Demand Planning Decision Making Event Management Hardworking And Dedicated Itil Estimated Salary: $20 to $28 per hour based on qualifications.
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