Safety and Total Absence Management Analyst
Salary :
$52,755.
00 - $69,387.
50 AnnuallyLocation :
Norfolk, VAJob Type:
Permanent Full-timeJob Number:
11403Department:
Human ResourcesOpening Date:
07/28/2023Closing Date:
8/11/2023 11:
59 PM EasternDescription Norfolk, Virginia is America's most authentic and urban waterfront city.
Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications.
In support of over 225,000 residents, regional neighbors, and visitors from all overthe world, the City of Norfolk employs over five thousand hard-working, agile, and accountable individuals who each play a vital role in making Norfolk the unique and authentic city of the future that its citizens deserve and demand.
Diverse.
Agile.
Accountable.
The City of Norfolk is building a best-in-class case management program to deliver safety, absence & disability management services to our employees.
Norfolk's Human Resources Team has an immediate opening for a dynamic Safety and Total Absence Management Analyst to manage a large volume of safety, disability and leave cases of varying types and complexity and who will serve as the Subject Matter Expert (SME) providing guidance and expertise to the HR team, employees, managers, and other key business stakeholders in Federal, State, local and the City's safety, leave, salary continuation, disability, Worker's Compensation, Transitional Return-to-Work and Job Accommodation policies and programs.
In addition, the Human Resources Analyst is the first point of contact for all escalated cases and works to resolve identified issues and gaps; leads and conducts quality assurance and audit control activities to ensure program and regulatory compliance; and is responsible for all data reporting and analytics across the various safety, leave and disability benefit lines.
For employees, the Safety and Total Absence Management Analyst team serves as the face of Human Resources and is expected to embody the City's core values of accountability, integrity, innovation, and respect.
This position offers unlimited potential for professional and career advancement for the successful candidate who demonstrates outstanding attention to detail and organizational skill, significant experience in all aspects of absence management, safety initiatives, as well as vendor management of the City's self-funded workers compensation and disability management vendors.
The analyst is expected to perform with a high degree of confidentiality and enthusiasm for public service in a demanding, strategic and supportive Human Resources environment in which the analyst will need to balance the priorities of both employees and the City.
Departmental Hiring Salary Range:
:
$52,755.
00-$69,387.
50 Essential Functions Essential functions include but are not limited to:
Ensure program compliance with all pertinent government regulations including:
Americans with Disabilities Act (ADA), Family Medical Leave Act (FMLA), 29 CFR 1904 - OSHA Recordkeeping Regulations, 29 CFR 1910 - OSHA General Industry Regulations, 29 CFR 1926 - OSHA Construction Regulations, and 16 VAC 25 - VOSH Program Regulations Federal Motor Carrier Safety Administration (FMSCA) State of Virginia Workers' Compensation Act Pregnant Workers' Fairness Act PUMP Act United States Department of Labor Drug Free Workplace Act Norfolk City Code Manage the City's Workers' Compensation self-funded program including accessing the Workers' Compensation carrier system, verifying claim information, reviewing notes and communication with adjusters, ensuring that all required regulatory filings are completed in a timely and accurate manner and ensuring that robust vendor management accountability is monitored and pursued.
Manage ADA requests through an interactive process between departments and employees and ensure that all decision making is well documented and made in accordance with ADA regulations and accommodation protocols.
Identify, review, and recommend specific actions in cases involving ADA accommodation requests.
Facilitate efficient program administration and best practices related to absence management and return to work.
Serves in a consultancy role in the design and development of new program features and industry standard solutions to enhance absence management program services and performance.
Participate in keeping updated all Safety and Total Absence Management programs, policies, and procedures on the city intranet, TeamNorfolk.
org Represent the City during grievance hearings, accident review hearings, administrative hearings, case review meetings and other highly visible meetings as needed.
Identify strategies and resources to facilitate the best response for disability issues.
Facilitate discussion and problem solving with internal and external clients for resolution to ensure disability leaves are effectively managed through the entire process.
Become proficient in utilizing the PeopleSoft system to verify employment, salaries and personal employee information.
Coordinate FMLA claims for City employees including reviewing completed forms, obtaining clarification of information as necessary, and ensuring that designations are in compliance with FMLA, clearly tracked, documented, and communicated to employees and departments.
Schedule and coordinate fitness for duty appointments as appropriate.
Coordinate the various City and VLDP short-term disability, long term disability and sick leave bank policies and programs.
Manage the vendors for accurate and thorough claims administration and excellent customer service.
Develop presentations and trainings to communicate absence, safety, and disability management programs and provide guidance to internal and external customers.
Manage disability cases through a variety of policies and procedures specific to both occupational and non-occupational disability.
Work in partnership with Manager, Office of City Attorney, Recruiting, and Employee Relations to deliver, monitor and coordinate Job Action Letters (JAL) issued in accordance with FMLA, ADA, City policies, and ordinances.
Serve as the JAL central point of contact for both departments and employees.
Provide technical reports and statistical analysis of data.
Adhere to division protocols for documenting activity on department tracking methodologies.
Conduct quality assurance and audit control activities across all safety, leave and disability service lines to ensure program and regulatory compliance.
Coordinate and participate in strategic planning aimed at reducing the incidence rate of safety related incidents and worker's compensation related injuries and associated financial risk.
Work closely with City Safety Officer to determine and develop safety trainings to prioritize safety and to build safety culture.
Support City Safety Officer in various safety inspections, record keeping, and VOSH, OSHA, and risk management reporting and documentation as well as coordination of Safety Committee meetings and initiatives.
Enforce, apply, and communicate OSHA/FMCSA/DOT etc.
regulations and requirements and safety related City policies such as Drug Free Workplace, Motor Vehicle Accident Reporting, FMCSA, etc.
Coordinate post-accident and random drug testing Education/Experience Work requires broad knowledge in a general professional or technical field.
Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent.
One year of experience in Human Resources; or an equivalent combination of education and experience.
A minimum of two years experience in Human Resources with a focus on absence management, disability, and safety initiatives; or an equivalent combination of education and experience preferred.
DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES Experience in Human Resources with a focus on safety, total absence management, disability, and workers' compensation administration Clear understanding of STD/LTD, FMLA, ADA, workers' compensation, VOSH/OSHA, compliance and processing, workplace absence policies and management.
Strong analytical skills, sense of ownership and appreciation for the need for confidentiality.
Strong verbal and written communication skills; basic (or better) accounting skills; skills in developing policies and procedures Strong experience with Microsoft Office (Word, Excel, and Outlook).
Experience creating and working with spreadsheets and reports.
SAFETY AND DISABILITY MANAGEMENT
Experience:
Demonstrated experience delivering safety, disability, and absence management initiatives.
Experience ensuring program compliance with all government regulations, including ADA, Workers' Compensation, FMLA, Drug Free Workplace, and other pertinent employment laws and procedures.
COMMUNICATION:
Outstanding skills in both spoken and written communications including the use of excellent grammar.
Demonstrated ability to develop presentations and to engage in active listening.
Excellent skills at engaging audiences, explaining complex processes, and demonstrating communication skills.
COLLABORATION:
Demonstrated ability to work effectively with others, establish and maintain strong working relationships throughout the organization and within in the team.
Ability to communicate, consult, gather perspectives, and understand the viewpoints of others while influencing win-win solutions and forward-thinking initiatives for the organization.
CRITICAL THINKING:
Demonstrated ability to interpret data, develop conclusions, and develop and implement action plans that resolve issues.
Experience in solving complex long term occupational and non-occupational leave matters and developing effective solutions.
Additional Information & Requirements Signing Bonus:
This position is eligible for a one-time $5,000 signing bonus.
Work Location:
800 East City Hall Avenue, Norfolk, VA 23510 Work Schedule:
Monday - Friday (40 hours) Consideration for an interview is based solely on the information provided within this application.
Your responses to the supplemental questions will be reviewed and verified with the information you provide in the body of your application.
To check the status of your application, refer to your GovernmentJobs.
com account for the latest update.
Applications must include complete work history, including periods of unemployment if applicable.
Writing See resume with no other information is considered an incomplete application and will not be considered.
Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.
Retirement If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit.
This will be a pre-tax payroll deduction.
If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit.
This will be a pre-tax payroll deduction.
The Tuition Assistance Program is established to encourage employees toward continued self-development and education.
Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply.
The applicant's school of enrollment must be an accredited institution.
NOTE:
The benefits described above are broad generalizations.
The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.
Non-CityPositions listed with a job type designation of Non-City are not subject to the benefits descriptions above.
Refer to the content of the job posting for information regarding these positions.
01 The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought.
Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process.
Do not answer see resume or see application as these are not valid answers.
Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.
I understand and will answer the following supplemental questions completely and thoroughly.
02 Are you a current or previous City of Norfolk employee? Yes - I am a current City of Norfolk Employee Yes - I am a previous City of Norfolk Employee No - I am not a previous or current City of Norfolk employee 03 If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title.
If not, please indicate by typing N/A.
04 Please provide an explanation of any periods of unemployment that are 30 days or longer.
Indicate N/A if you have not experienced any periods of unemployment.
05 Please select the highest level of education you have completed.
Less than High School Diploma/GED High School Diploma/GED Some College (6 months or more) Vocational/Technical Degree Associate's Degree Bachelor's Degree Master's Degree or higher 06 Please select all Microsoft products you are proficient in using.
Microsoft Word Microsoft Excel Microsoft Outlook Microsoft PowerPoint Microsoft Access Nothing listed above 07 How many years of experience in Human Resources do you have working in a Human Resources department? No experience Less than 1 year 1-3 years 3-5 years More than 5 years 08 Please select all you have experience working with as a Human Resources professional.
STD LTD FMLA ADA Workers' Compensation Safety None of the above 09 Please describe your experience and knowledge as it relates to the following regulations:
Americans with Disabilities Act (ADA) Family Medical Leave Act (FMLA), Workers' Compensation.
Please also indicate the amount of claims you coordinate on average each year.
If you do not have experience, please write N/A 10 Please indicate how many years of experience you possess processing absence management, disability, workers' compensation, and safety requests including compliance and management.
No experience Less than 1 year 1-3 years 3-5 years More than 5 years 11 Please describe your experience with processing absence management, disability, workers' compensation and safety requests including compliance and management.
(If none please put N/A, do not put see resume) 12 Do you have experience working with third party vendors for disability and worker's compensation claims? Yes No 13 Please indicate how many years of experience you possess in handling worker's compensation claims.
No experience Less than 1 year 1-3 years 3-5 years More than 5 years 14 Please indicate how many years of experience you possess processing FMLA requests.
No experience Less than 1 year 1-3 years 3-5 years More than 5 years 15 Please describe your training approach for managers and employees regarding total absence management, workers' compensation, and disability policies and procedures.
If you do not have experience, please write N/A.
16 Please describe your expertise partnering with stakeholders and other team members on disability cases with a job performance or employee relations component.
Please include one example.
If you do not have experience, please write N/A 17 Please describe your experience interacting with physicians, third party administrator staff, and case managers.
If you do not have experience, please write N/A.
18 Please indicate your veteran status.
(A copy of your long form DD-214 may be required) I am not a Veteran I am a Veteran I am a Disabled Veteran Required Question Recommended Skills Accounting Active Listening Administration Agile Methodology Analytical Attention To Detail Estimated Salary: $20 to $28 per hour based on qualifications.
$52,755.
00 - $69,387.
50 AnnuallyLocation :
Norfolk, VAJob Type:
Permanent Full-timeJob Number:
11403Department:
Human ResourcesOpening Date:
07/28/2023Closing Date:
8/11/2023 11:
59 PM EasternDescription Norfolk, Virginia is America's most authentic and urban waterfront city.
Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications.
In support of over 225,000 residents, regional neighbors, and visitors from all overthe world, the City of Norfolk employs over five thousand hard-working, agile, and accountable individuals who each play a vital role in making Norfolk the unique and authentic city of the future that its citizens deserve and demand.
Diverse.
Agile.
Accountable.
The City of Norfolk is building a best-in-class case management program to deliver safety, absence & disability management services to our employees.
Norfolk's Human Resources Team has an immediate opening for a dynamic Safety and Total Absence Management Analyst to manage a large volume of safety, disability and leave cases of varying types and complexity and who will serve as the Subject Matter Expert (SME) providing guidance and expertise to the HR team, employees, managers, and other key business stakeholders in Federal, State, local and the City's safety, leave, salary continuation, disability, Worker's Compensation, Transitional Return-to-Work and Job Accommodation policies and programs.
In addition, the Human Resources Analyst is the first point of contact for all escalated cases and works to resolve identified issues and gaps; leads and conducts quality assurance and audit control activities to ensure program and regulatory compliance; and is responsible for all data reporting and analytics across the various safety, leave and disability benefit lines.
For employees, the Safety and Total Absence Management Analyst team serves as the face of Human Resources and is expected to embody the City's core values of accountability, integrity, innovation, and respect.
This position offers unlimited potential for professional and career advancement for the successful candidate who demonstrates outstanding attention to detail and organizational skill, significant experience in all aspects of absence management, safety initiatives, as well as vendor management of the City's self-funded workers compensation and disability management vendors.
The analyst is expected to perform with a high degree of confidentiality and enthusiasm for public service in a demanding, strategic and supportive Human Resources environment in which the analyst will need to balance the priorities of both employees and the City.
Departmental Hiring Salary Range:
:
$52,755.
00-$69,387.
50 Essential Functions Essential functions include but are not limited to:
Ensure program compliance with all pertinent government regulations including:
Americans with Disabilities Act (ADA), Family Medical Leave Act (FMLA), 29 CFR 1904 - OSHA Recordkeeping Regulations, 29 CFR 1910 - OSHA General Industry Regulations, 29 CFR 1926 - OSHA Construction Regulations, and 16 VAC 25 - VOSH Program Regulations Federal Motor Carrier Safety Administration (FMSCA) State of Virginia Workers' Compensation Act Pregnant Workers' Fairness Act PUMP Act United States Department of Labor Drug Free Workplace Act Norfolk City Code Manage the City's Workers' Compensation self-funded program including accessing the Workers' Compensation carrier system, verifying claim information, reviewing notes and communication with adjusters, ensuring that all required regulatory filings are completed in a timely and accurate manner and ensuring that robust vendor management accountability is monitored and pursued.
Manage ADA requests through an interactive process between departments and employees and ensure that all decision making is well documented and made in accordance with ADA regulations and accommodation protocols.
Identify, review, and recommend specific actions in cases involving ADA accommodation requests.
Facilitate efficient program administration and best practices related to absence management and return to work.
Serves in a consultancy role in the design and development of new program features and industry standard solutions to enhance absence management program services and performance.
Participate in keeping updated all Safety and Total Absence Management programs, policies, and procedures on the city intranet, TeamNorfolk.
org Represent the City during grievance hearings, accident review hearings, administrative hearings, case review meetings and other highly visible meetings as needed.
Identify strategies and resources to facilitate the best response for disability issues.
Facilitate discussion and problem solving with internal and external clients for resolution to ensure disability leaves are effectively managed through the entire process.
Become proficient in utilizing the PeopleSoft system to verify employment, salaries and personal employee information.
Coordinate FMLA claims for City employees including reviewing completed forms, obtaining clarification of information as necessary, and ensuring that designations are in compliance with FMLA, clearly tracked, documented, and communicated to employees and departments.
Schedule and coordinate fitness for duty appointments as appropriate.
Coordinate the various City and VLDP short-term disability, long term disability and sick leave bank policies and programs.
Manage the vendors for accurate and thorough claims administration and excellent customer service.
Develop presentations and trainings to communicate absence, safety, and disability management programs and provide guidance to internal and external customers.
Manage disability cases through a variety of policies and procedures specific to both occupational and non-occupational disability.
Work in partnership with Manager, Office of City Attorney, Recruiting, and Employee Relations to deliver, monitor and coordinate Job Action Letters (JAL) issued in accordance with FMLA, ADA, City policies, and ordinances.
Serve as the JAL central point of contact for both departments and employees.
Provide technical reports and statistical analysis of data.
Adhere to division protocols for documenting activity on department tracking methodologies.
Conduct quality assurance and audit control activities across all safety, leave and disability service lines to ensure program and regulatory compliance.
Coordinate and participate in strategic planning aimed at reducing the incidence rate of safety related incidents and worker's compensation related injuries and associated financial risk.
Work closely with City Safety Officer to determine and develop safety trainings to prioritize safety and to build safety culture.
Support City Safety Officer in various safety inspections, record keeping, and VOSH, OSHA, and risk management reporting and documentation as well as coordination of Safety Committee meetings and initiatives.
Enforce, apply, and communicate OSHA/FMCSA/DOT etc.
regulations and requirements and safety related City policies such as Drug Free Workplace, Motor Vehicle Accident Reporting, FMCSA, etc.
Coordinate post-accident and random drug testing Education/Experience Work requires broad knowledge in a general professional or technical field.
Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent.
One year of experience in Human Resources; or an equivalent combination of education and experience.
A minimum of two years experience in Human Resources with a focus on absence management, disability, and safety initiatives; or an equivalent combination of education and experience preferred.
DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES Experience in Human Resources with a focus on safety, total absence management, disability, and workers' compensation administration Clear understanding of STD/LTD, FMLA, ADA, workers' compensation, VOSH/OSHA, compliance and processing, workplace absence policies and management.
Strong analytical skills, sense of ownership and appreciation for the need for confidentiality.
Strong verbal and written communication skills; basic (or better) accounting skills; skills in developing policies and procedures Strong experience with Microsoft Office (Word, Excel, and Outlook).
Experience creating and working with spreadsheets and reports.
SAFETY AND DISABILITY MANAGEMENT
Experience:
Demonstrated experience delivering safety, disability, and absence management initiatives.
Experience ensuring program compliance with all government regulations, including ADA, Workers' Compensation, FMLA, Drug Free Workplace, and other pertinent employment laws and procedures.
COMMUNICATION:
Outstanding skills in both spoken and written communications including the use of excellent grammar.
Demonstrated ability to develop presentations and to engage in active listening.
Excellent skills at engaging audiences, explaining complex processes, and demonstrating communication skills.
COLLABORATION:
Demonstrated ability to work effectively with others, establish and maintain strong working relationships throughout the organization and within in the team.
Ability to communicate, consult, gather perspectives, and understand the viewpoints of others while influencing win-win solutions and forward-thinking initiatives for the organization.
CRITICAL THINKING:
Demonstrated ability to interpret data, develop conclusions, and develop and implement action plans that resolve issues.
Experience in solving complex long term occupational and non-occupational leave matters and developing effective solutions.
Additional Information & Requirements Signing Bonus:
This position is eligible for a one-time $5,000 signing bonus.
Work Location:
800 East City Hall Avenue, Norfolk, VA 23510 Work Schedule:
Monday - Friday (40 hours) Consideration for an interview is based solely on the information provided within this application.
Your responses to the supplemental questions will be reviewed and verified with the information you provide in the body of your application.
To check the status of your application, refer to your GovernmentJobs.
com account for the latest update.
Applications must include complete work history, including periods of unemployment if applicable.
Writing See resume with no other information is considered an incomplete application and will not be considered.
Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.
Retirement If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit.
This will be a pre-tax payroll deduction.
If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit.
This will be a pre-tax payroll deduction.
The Tuition Assistance Program is established to encourage employees toward continued self-development and education.
Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply.
The applicant's school of enrollment must be an accredited institution.
NOTE:
The benefits described above are broad generalizations.
The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.
Non-CityPositions listed with a job type designation of Non-City are not subject to the benefits descriptions above.
Refer to the content of the job posting for information regarding these positions.
01 The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought.
Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process.
Do not answer see resume or see application as these are not valid answers.
Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.
I understand and will answer the following supplemental questions completely and thoroughly.
02 Are you a current or previous City of Norfolk employee? Yes - I am a current City of Norfolk Employee Yes - I am a previous City of Norfolk Employee No - I am not a previous or current City of Norfolk employee 03 If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title.
If not, please indicate by typing N/A.
04 Please provide an explanation of any periods of unemployment that are 30 days or longer.
Indicate N/A if you have not experienced any periods of unemployment.
05 Please select the highest level of education you have completed.
Less than High School Diploma/GED High School Diploma/GED Some College (6 months or more) Vocational/Technical Degree Associate's Degree Bachelor's Degree Master's Degree or higher 06 Please select all Microsoft products you are proficient in using.
Microsoft Word Microsoft Excel Microsoft Outlook Microsoft PowerPoint Microsoft Access Nothing listed above 07 How many years of experience in Human Resources do you have working in a Human Resources department? No experience Less than 1 year 1-3 years 3-5 years More than 5 years 08 Please select all you have experience working with as a Human Resources professional.
STD LTD FMLA ADA Workers' Compensation Safety None of the above 09 Please describe your experience and knowledge as it relates to the following regulations:
Americans with Disabilities Act (ADA) Family Medical Leave Act (FMLA), Workers' Compensation.
Please also indicate the amount of claims you coordinate on average each year.
If you do not have experience, please write N/A 10 Please indicate how many years of experience you possess processing absence management, disability, workers' compensation, and safety requests including compliance and management.
No experience Less than 1 year 1-3 years 3-5 years More than 5 years 11 Please describe your experience with processing absence management, disability, workers' compensation and safety requests including compliance and management.
(If none please put N/A, do not put see resume) 12 Do you have experience working with third party vendors for disability and worker's compensation claims? Yes No 13 Please indicate how many years of experience you possess in handling worker's compensation claims.
No experience Less than 1 year 1-3 years 3-5 years More than 5 years 14 Please indicate how many years of experience you possess processing FMLA requests.
No experience Less than 1 year 1-3 years 3-5 years More than 5 years 15 Please describe your training approach for managers and employees regarding total absence management, workers' compensation, and disability policies and procedures.
If you do not have experience, please write N/A.
16 Please describe your expertise partnering with stakeholders and other team members on disability cases with a job performance or employee relations component.
Please include one example.
If you do not have experience, please write N/A 17 Please describe your experience interacting with physicians, third party administrator staff, and case managers.
If you do not have experience, please write N/A.
18 Please indicate your veteran status.
(A copy of your long form DD-214 may be required) I am not a Veteran I am a Veteran I am a Disabled Veteran Required Question Recommended Skills Accounting Active Listening Administration Agile Methodology Analytical Attention To Detail Estimated Salary: $20 to $28 per hour based on qualifications.
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