Service Coordinator/Case Manager III - Infant Development
Salary :
$45,013.
00 - $73,453.
00 AnnuallyLocation :
Norfolk, VAJob Type:
Permanent Full-timeJob Number:
11409Department:
Community Services BoardDivision:
Developmental ServicesOpening Date:
08/01/2023Closing Date:
8/14/2023 11:
59 PM EasternDescription The City of Norfolk is seeking a Service Coordinator/Case Manager III -Infant Development to join the Norfolk Community Services Board.
This position provides Service Coordination/case management services to children, birth to three years of age, with developmental delays, diagnosed conditions or atypical development & their families by assessing, planning, linking, monitoring, and advocating for them in response to their changing needs.
Completes clinical documentation in accordance with agency and regulatory guidelines.
The Norfolk Community Services Board (NCSB) provides treatment, support, and education to the community with a focus on mental illness, substance use addiction, and intellectual/developmental disabilities.
Norfolk CSB provides services to persons in acute crisis as well as integrated, person-centered, and recovery-oriented programming for persons needing assistance and support stabilizing in the community.
Today, the CSB provides treatment and rehabilitation services to over 6,000 Norfolk citizens yearly.
Norfolk CSB seeks team members interested in providing skilled services in a public service environment.
We are also seeking persons to join our team that are dedicated to supporting a positive work and treatment environment.
Please join us as we instill hope and recovery opportunities for the persons we serve.
Departmental Hiring Salary Range:
$45,013 - $49,514 Essential Functions Essential functions include but are not limited to:
Accepts Early Intervention referrals from multiple sources.
Provides Early Intervention Service Coordination from initial referral through transition/discharge.
Develops an Individualized Family Service Plan (IFSP) based on assessment information conducted by a multidisciplinary team & in collaboration with the client's family and significant others.
Reviews and updates the IFSP at least every 6 months unless needed sooner.
Conducts a complete revision of the IFSP annually.
Complies with regulations for HIPAA, mandated reporting of abuse and/or neglect, Client Rights/Part C Procedural Safeguards and Client Confidentiality.
Complies with Part C, Medicaid, DBHDS, Agency requirements and all applicable regulations.
Maintains chart documentation that is in compliance with Part C, Medicaid and agency requirements.
Ensures that documentation substantiates billing by completing documentation and submitting filing within 3 days of providing the service.
Completes a daily record of direct and client related service.
Contact with the family and/or service providers is completed on a monthly basis in accordance with regulatory guidelines.
Face to face visit with the child to assess ongoing eligibility for service, progress toward meeting IFSP outcomes, monitoring of IFSP services, family/consumer satisfaction as well as an assessment of the child's physical and mental status is completed as often as clinically necessary and in compliance with regulatory guidelines.
Makes contact with family to promote implementation of the IFSP and to ensure community stability.
Identifies and links the children and families to services, resources & supports specified in the child's IFSP.
Assists families in procuring and maintaining resources and entitlements.
Assists the family directly, which may include transportation, for the purpose of obtaining needed resources or services, while empowering the family to be as independent as possible.
Monitors progress, service delivery, physical and mental stability and client satisfaction by providing monthly service to all individuals on assigned caseload.
Provides increased frequency of service whenever clinically indicated.
Coordinates services and service planning with other providers within the program, NCSB, other agencies and private providers etc.
and obtains clinical documentation from other providers to ensure continuity of care.
Provides practical counseling and education to guide the family/caregiver in problem solving strategies and to develop a supportive relationship.
Performs crisis intervention to resolve critical situations.
Updates and/or maintains clinical data, in accordance with agency requirements, for consumers on assigned caseload.
Attends agency staff meetings, supervisory meetings, child staffing meetings and training as required.
Maintains EI Service Coordinator certification.
Performs other related duties as assigned.
Education/Experience Bachelor's degree in a human services field.
Academic courses or areas of concentration preferred to perform the required job duties:
Allied healthChild and family studiesCounselingCriminal JusticeEarly childhood (including growth and development; special education)Human developmentHuman servicesNursingPsychologyPublic HealthSocial WorkSpecial EducationTwo years experience in a human services field related to the areas of assignment.
Some assignments may also require specific experience working with various types of client populations.
Case management experience with children.
Preferred experience working in Early Intervention field.
Additional Information & Requirements Preferred License(s) and/or Certification(s):
Driver's licenseEarly Intervention Case Manager (DBHDS)Work Location:
5505 Robin Hood Road, Suite C-1, 23513Signing Bonus:
This position is eligible for a one-time $5,000 signing bonus Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.
Retirement If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit.
This will be a pre-tax payroll deduction.
If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit.
This will be a pre-tax payroll deduction.
The Tuition Assistance Program is established to encourage employees toward continued self-development and education.
Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply.
The applicant's school of enrollment must be an accredited institution.
NOTE:
The benefits described above are broad generalizations.
The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.
Non-CityPositions listed with a job type designation of Non-City are not subject to the benefits descriptions above.
Refer to the content of the job posting for information regarding these positions.
01 The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought.
Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process.
Do not answer see resume or see application as these are not valid answers.
Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.
I understand and will answer the following supplemental questions completely and thoroughly.
02 Are you a current or previous City of Norfolk employee? Yes - I am a current City of Norfolk Employee Yes - I am a previous City of Norfolk Employee No - I am not a previous or current City of Norfolk employee 03 If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title.
If not, please indicate by typing N/A.
04 VACCINATION REQUIREMENT:
If you are selected to join Team Norfolk, you will be required to provide proof of COVID-19 vaccination or be granted a medical or religious exemption.
Are you willing to accept this condition of employment? Yes No 05 Please provide an explanation of any periods of unemployment that are 30 days or longer.
Indicate N/A if you have not experienced any periods of unemployment.
06 Do you have a valid driver's license? Yes No 07 Please select the highest level of education you have completed.
Less than High School Diploma/GED High School Diploma/GED Some College (6 months or more) Vocational/Technical Degree Associate's Degree Bachelor's Degree Master's Degree or higher 08 A conviction (felony or misdemeanor) does not necessarily eliminate you from employment consideration.
A criminal background check is conducted on all new hires.
Failure to disclose all criminal convictions may result in disqualification from employment consideration or may result in dismissal from City of Norfolk employment if you have been hired.
The nature of the offense; the time that has passed since the offense, conduct and/or completion of the sentence; and the nature of the job sought may be taken into consideration.
Have you ever been convicted of a felony or a misdemeanor? I have been convicted of a felony I have been convicted of a misdemeanor I have been convicted of a felony and a misdemeanor I have not been convicted of a felony or a misdemeanor 09 If you answered, that you have been convicted of a felony and/or a misdemeanor, please provide an explanation including the city, state and date of the conviction.
This excludes minor traffic violations such as speeding tickets.
10 Have you ever worked as a Service Coordinator in an Early Intervention (Part C) program? Yes No 11 How many years of case management experience do you possess? No experience Less than one year 1-2 years 3-5 years More than 5 years 12 Do you have case management experience working with families who have children with developmental delays? Yes No 13 Please indicate your veteran status.
(A copy of your long form DD-214 may be required) I am not a Veteran I am a Veteran I am a Disabled Veteran Required Question Recommended Skills Billing Case Management Clinical Works Confidentiality Criminal Justice Crisis Intervention Estimated Salary: $20 to $28 per hour based on qualifications.
$45,013.
00 - $73,453.
00 AnnuallyLocation :
Norfolk, VAJob Type:
Permanent Full-timeJob Number:
11409Department:
Community Services BoardDivision:
Developmental ServicesOpening Date:
08/01/2023Closing Date:
8/14/2023 11:
59 PM EasternDescription The City of Norfolk is seeking a Service Coordinator/Case Manager III -Infant Development to join the Norfolk Community Services Board.
This position provides Service Coordination/case management services to children, birth to three years of age, with developmental delays, diagnosed conditions or atypical development & their families by assessing, planning, linking, monitoring, and advocating for them in response to their changing needs.
Completes clinical documentation in accordance with agency and regulatory guidelines.
The Norfolk Community Services Board (NCSB) provides treatment, support, and education to the community with a focus on mental illness, substance use addiction, and intellectual/developmental disabilities.
Norfolk CSB provides services to persons in acute crisis as well as integrated, person-centered, and recovery-oriented programming for persons needing assistance and support stabilizing in the community.
Today, the CSB provides treatment and rehabilitation services to over 6,000 Norfolk citizens yearly.
Norfolk CSB seeks team members interested in providing skilled services in a public service environment.
We are also seeking persons to join our team that are dedicated to supporting a positive work and treatment environment.
Please join us as we instill hope and recovery opportunities for the persons we serve.
Departmental Hiring Salary Range:
$45,013 - $49,514 Essential Functions Essential functions include but are not limited to:
Accepts Early Intervention referrals from multiple sources.
Provides Early Intervention Service Coordination from initial referral through transition/discharge.
Develops an Individualized Family Service Plan (IFSP) based on assessment information conducted by a multidisciplinary team & in collaboration with the client's family and significant others.
Reviews and updates the IFSP at least every 6 months unless needed sooner.
Conducts a complete revision of the IFSP annually.
Complies with regulations for HIPAA, mandated reporting of abuse and/or neglect, Client Rights/Part C Procedural Safeguards and Client Confidentiality.
Complies with Part C, Medicaid, DBHDS, Agency requirements and all applicable regulations.
Maintains chart documentation that is in compliance with Part C, Medicaid and agency requirements.
Ensures that documentation substantiates billing by completing documentation and submitting filing within 3 days of providing the service.
Completes a daily record of direct and client related service.
Contact with the family and/or service providers is completed on a monthly basis in accordance with regulatory guidelines.
Face to face visit with the child to assess ongoing eligibility for service, progress toward meeting IFSP outcomes, monitoring of IFSP services, family/consumer satisfaction as well as an assessment of the child's physical and mental status is completed as often as clinically necessary and in compliance with regulatory guidelines.
Makes contact with family to promote implementation of the IFSP and to ensure community stability.
Identifies and links the children and families to services, resources & supports specified in the child's IFSP.
Assists families in procuring and maintaining resources and entitlements.
Assists the family directly, which may include transportation, for the purpose of obtaining needed resources or services, while empowering the family to be as independent as possible.
Monitors progress, service delivery, physical and mental stability and client satisfaction by providing monthly service to all individuals on assigned caseload.
Provides increased frequency of service whenever clinically indicated.
Coordinates services and service planning with other providers within the program, NCSB, other agencies and private providers etc.
and obtains clinical documentation from other providers to ensure continuity of care.
Provides practical counseling and education to guide the family/caregiver in problem solving strategies and to develop a supportive relationship.
Performs crisis intervention to resolve critical situations.
Updates and/or maintains clinical data, in accordance with agency requirements, for consumers on assigned caseload.
Attends agency staff meetings, supervisory meetings, child staffing meetings and training as required.
Maintains EI Service Coordinator certification.
Performs other related duties as assigned.
Education/Experience Bachelor's degree in a human services field.
Academic courses or areas of concentration preferred to perform the required job duties:
Allied healthChild and family studiesCounselingCriminal JusticeEarly childhood (including growth and development; special education)Human developmentHuman servicesNursingPsychologyPublic HealthSocial WorkSpecial EducationTwo years experience in a human services field related to the areas of assignment.
Some assignments may also require specific experience working with various types of client populations.
Case management experience with children.
Preferred experience working in Early Intervention field.
Additional Information & Requirements Preferred License(s) and/or Certification(s):
Driver's licenseEarly Intervention Case Manager (DBHDS)Work Location:
5505 Robin Hood Road, Suite C-1, 23513Signing Bonus:
This position is eligible for a one-time $5,000 signing bonus Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.
Retirement If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit.
This will be a pre-tax payroll deduction.
If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit.
This will be a pre-tax payroll deduction.
The Tuition Assistance Program is established to encourage employees toward continued self-development and education.
Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply.
The applicant's school of enrollment must be an accredited institution.
NOTE:
The benefits described above are broad generalizations.
The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.
Non-CityPositions listed with a job type designation of Non-City are not subject to the benefits descriptions above.
Refer to the content of the job posting for information regarding these positions.
01 The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought.
Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process.
Do not answer see resume or see application as these are not valid answers.
Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.
I understand and will answer the following supplemental questions completely and thoroughly.
02 Are you a current or previous City of Norfolk employee? Yes - I am a current City of Norfolk Employee Yes - I am a previous City of Norfolk Employee No - I am not a previous or current City of Norfolk employee 03 If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title.
If not, please indicate by typing N/A.
04 VACCINATION REQUIREMENT:
If you are selected to join Team Norfolk, you will be required to provide proof of COVID-19 vaccination or be granted a medical or religious exemption.
Are you willing to accept this condition of employment? Yes No 05 Please provide an explanation of any periods of unemployment that are 30 days or longer.
Indicate N/A if you have not experienced any periods of unemployment.
06 Do you have a valid driver's license? Yes No 07 Please select the highest level of education you have completed.
Less than High School Diploma/GED High School Diploma/GED Some College (6 months or more) Vocational/Technical Degree Associate's Degree Bachelor's Degree Master's Degree or higher 08 A conviction (felony or misdemeanor) does not necessarily eliminate you from employment consideration.
A criminal background check is conducted on all new hires.
Failure to disclose all criminal convictions may result in disqualification from employment consideration or may result in dismissal from City of Norfolk employment if you have been hired.
The nature of the offense; the time that has passed since the offense, conduct and/or completion of the sentence; and the nature of the job sought may be taken into consideration.
Have you ever been convicted of a felony or a misdemeanor? I have been convicted of a felony I have been convicted of a misdemeanor I have been convicted of a felony and a misdemeanor I have not been convicted of a felony or a misdemeanor 09 If you answered, that you have been convicted of a felony and/or a misdemeanor, please provide an explanation including the city, state and date of the conviction.
This excludes minor traffic violations such as speeding tickets.
10 Have you ever worked as a Service Coordinator in an Early Intervention (Part C) program? Yes No 11 How many years of case management experience do you possess? No experience Less than one year 1-2 years 3-5 years More than 5 years 12 Do you have case management experience working with families who have children with developmental delays? Yes No 13 Please indicate your veteran status.
(A copy of your long form DD-214 may be required) I am not a Veteran I am a Veteran I am a Disabled Veteran Required Question Recommended Skills Billing Case Management Clinical Works Confidentiality Criminal Justice Crisis Intervention Estimated Salary: $20 to $28 per hour based on qualifications.
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