Patient Service Coordinator II-Standard
Description:
Job description for Patient Service Coordinator Remote, 8am- 5pmMonday-FridayDescription:
Interview will be via TEAMs.
o Job Duties:
Patient Service Coordinator works in a collaborative role with all members of the professional health care team and with community service agencies to coordinate care for members to improve health outcomes.
Assists with gathering information for the health care team regarding barriers or other health information.
Implements the interventions to promote improved health and compliance with recommended plan of care, as approved by the Health Care Team.
This includes functions associated with the screening for changes in health status, coaching for improved self-management, reminders of necessary testing as determined by clinical guidelines, and support of the professional clinical staff in Health Care Services.
May serve as a key resource in supporting the clinical authorization processes, coordinating linkage between members, primary care providers, specialty providers and other insurance companies.
Includes supporting the referral process from providers, as well as pre-authorization approvals for medications and other services as ordered/requested by providers.
May provide other general administrative functions such as drafting correspondences, scheduling appointments, organizing and maintaining records and files, and providing assistance to members.
Job Duties:
Please include specifics or a job description to support the role.
Key responsibilities answering phones and data entry; other assignments as necessary Additional Requirements/Experience needed to be successful in the role:
High School Grad.
At least 1 - 2 years customer service experience; with excellent communication skills, ability to type for data entry.
Working knowledge of using a computer and ability to navigate quickly between multiple computer screens.
Ability to work with clinical staff/providers and relate patient information in a clear concise manner.
Familiarity with HIPAA and MCO experience is a plus.
Will this be an onsite or remote position? This is a work from home position (remote) Recommended Skills Administration Clinical Works Communication Computer Displays Customer Service Data Entry Estimated Salary: $20 to $28 per hour based on qualifications.
Job description for Patient Service Coordinator Remote, 8am- 5pmMonday-FridayDescription:
Interview will be via TEAMs.
o Job Duties:
Patient Service Coordinator works in a collaborative role with all members of the professional health care team and with community service agencies to coordinate care for members to improve health outcomes.
Assists with gathering information for the health care team regarding barriers or other health information.
Implements the interventions to promote improved health and compliance with recommended plan of care, as approved by the Health Care Team.
This includes functions associated with the screening for changes in health status, coaching for improved self-management, reminders of necessary testing as determined by clinical guidelines, and support of the professional clinical staff in Health Care Services.
May serve as a key resource in supporting the clinical authorization processes, coordinating linkage between members, primary care providers, specialty providers and other insurance companies.
Includes supporting the referral process from providers, as well as pre-authorization approvals for medications and other services as ordered/requested by providers.
May provide other general administrative functions such as drafting correspondences, scheduling appointments, organizing and maintaining records and files, and providing assistance to members.
Job Duties:
Please include specifics or a job description to support the role.
Key responsibilities answering phones and data entry; other assignments as necessary Additional Requirements/Experience needed to be successful in the role:
High School Grad.
At least 1 - 2 years customer service experience; with excellent communication skills, ability to type for data entry.
Working knowledge of using a computer and ability to navigate quickly between multiple computer screens.
Ability to work with clinical staff/providers and relate patient information in a clear concise manner.
Familiarity with HIPAA and MCO experience is a plus.
Will this be an onsite or remote position? This is a work from home position (remote) Recommended Skills Administration Clinical Works Communication Computer Displays Customer Service Data Entry Estimated Salary: $20 to $28 per hour based on qualifications.
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