IT Service Desk Associate Job
Company Name:
Arca24.com
Salary period: Annual
Tier 1 IT Service Desk Associate needed for a contract opportunity with Yoh's client located in Norfolk, VA.
The Big Picture - Top Skills You Should Possess:
- Tier 1 IT Helpdesk Troubleshooting for Windows OS
- Experience with break/fix computer support
What You'll Be Doing:
- Provide desk side support for users on Microsoft Operating Systems
- Provide initial Tier 1 computer helpdesk support
- Answer initial calls from network users for break/fix, troubleshooting support
- Open initial tickets, isolate and/or escalate technical issues
What You Need to Bring to the Table:
- Secret level clearance
- Certified: CompTIA Security+, CompTIA A
and/or CompTIA Network+
- Minimum one (1) year of Information Technology support
- Minimum one (1) year of customer service support
Bonus Points! Otherwise Known As Preferred
Qualifications:
- Familiarity with Military Protocol
- Military Information Technology experience
What's In It For You?
- Experience working on Enterprise level secure networks
- Potential for clearance upgrade
Get Hired, Apply Now!
Recruiter: Jeff Windham
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V. Click here to contact us if you are an individual with a disability and require accommodation in the application process.
J2W: INFOTECH; J2W: GOV; J2WVETJOB
Tax Term: CON_W2
J2WYOHFED
Ref:
YFS/Aviation: IT & TelecomEstimated Salary: $20 to $28 per hour based on qualifications.
Arca24.com
Salary period: Annual
Tier 1 IT Service Desk Associate needed for a contract opportunity with Yoh's client located in Norfolk, VA.
The Big Picture - Top Skills You Should Possess:
- Tier 1 IT Helpdesk Troubleshooting for Windows OS
- Experience with break/fix computer support
What You'll Be Doing:
- Provide desk side support for users on Microsoft Operating Systems
- Provide initial Tier 1 computer helpdesk support
- Answer initial calls from network users for break/fix, troubleshooting support
- Open initial tickets, isolate and/or escalate technical issues
What You Need to Bring to the Table:
- Secret level clearance
- Certified: CompTIA Security+, CompTIA A
and/or CompTIA Network+
- Minimum one (1) year of Information Technology support
- Minimum one (1) year of customer service support
Bonus Points! Otherwise Known As Preferred
Qualifications:
- Familiarity with Military Protocol
- Military Information Technology experience
What's In It For You?
- Experience working on Enterprise level secure networks
- Potential for clearance upgrade
Get Hired, Apply Now!
Recruiter: Jeff Windham
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V. Click here to contact us if you are an individual with a disability and require accommodation in the application process.
J2W: INFOTECH; J2W: GOV; J2WVETJOB
Tax Term: CON_W2
J2WYOHFED
Ref:
YFS/Aviation: IT & TelecomEstimated Salary: $20 to $28 per hour based on qualifications.
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