Supervisory immigration services assistant
Company Name:
ClearedPath
Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.
U.S. Citizenship and Immigration Services secures America''s promise as a nation of immigrants by providing accurate and useful information to our customers, granting immigration and citizenship benefits, promoting an awareness and understanding of citizenship, and ensuring the integrity of our immigration system. Visit us at / .
Every
day, our Supervisory
Immigration Services Assistants supervise a staff of
subordinates responsible for reviewing applications and petitions for
immigration benefits; monitor work in progress, track statistical data, and
prepare statistical and narrative reports; prepare and issue written
instructions and procedures on established policies, special programs, and
complex and non-routine assignments.
This position of SUPERVISORY IMMIGRATION SERVICES ASSISTANT starts at a salary of $43,389.00(GS-08 step 1), to $62,297.00 (GS-09 step 10). Apply for this exciting opportunity to become a member of the
Field
Operations Directorate, Office of Field Operations, District 7 Norfolk VA Field Office within
U.S. Citizenship and Immigration Services.
For definitions of terms found in this announcement, please click here
This position is not in the bargaining unit.
This position is not considered essential for purposes of reporting to work when the facility might otherwise be closed.
Note: USCIS may fill one or more positions using this vacancy. TRAVEL REQUIRED
Not Required RELOCATION AUTHORIZED
No KEY REQUIREMENTS
You must be a U.S. Citizen or U.S. National to apply for this position
Successfully pass a Background Investigation including financial disclosure
You must pass a drug screening
Meet relevant experience and/or education requirements
You must submit resume and supporting documentation
Males born after 12/31/1959 must be registered with the Selective Service DUTIES: Back to top
The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence, and limited complexity.
As a Supervisory Immigration Services Assistant , you will supervise a staff of subordinates responsible for reviewing applications and petitions for immigration benefits. The nature of the work supports and significantly affects the organization''s operations and objectives, which include providing services to a population of clients comparable to a major portion of a small city or rural county. Other duties may include the following:
Provide technical and administrative support to subordinate staff, which requires coordination and integration of work efforts.
Plan and prioritize work; assign, monitor, and take action, as appropriate, relating to the capability, qualifications and progress of the individuals. Monitor work in progress; track statistical data; and prepare statistical and narrative reports.
Ensure staff acceptance and compliance with USCIS procedures, policies and regulations. Prepare and issue written instructions and procedures on established policies, special programs, and complex and non-routine assignments.
Review, accept, amend, or reject completed work; and appraise performance. Counsel and encourage employees to progress within their job classifications; and recommend disciplinary actions, where necessary. Make selections of employees for the unit.
Perform more difficult and complex phases of applications processing work including expeditious handling of special cases.
QUALIFICATIONS REQUIRED: Back to top
GS-8 : You qualify at the
GS-08 level if you possess one (1) year of specialized experience, equivalent
to at least the GS-07 level in the federal government, which has equipped you
with the skills needed to successfully perform the duties of the position. You must
have experience performing the following duties:
Screening
applications and petitions filed for benefits under the Immigration and
Nationality Act.
Providing
highly technical advice and assistance to the public about immigration and
nationality law and regulations.
GS-9 : In addition to the
requirements at the lower grade level(s), you qualify at the GS-9 level if you
possess one (1) year of specialized experience, equivalent to at least the GS-8
level in the federal government, which has equipped you with the skills needed
to successfully perform the duties of the position. You must have experience
performing the following duties:
Providing
technical and administrative oversight to those who review applications and
petitions for immigration benefits.
Screening
applications and petitions filed for Immigration benefits.
Examining
and reviewing documentation to determine eligibility.
Providing
technical advice about policies, laws and regulations.
Educational Substitution : There is no educational substitution at these grade levels.
Supervisory/Managerial Probationary Period : You may be required to serve a twelve-month probationary period upon appointment to this position. You may also be required to complete an appropriate supervisory training course within one year of assignment to this position.
Probationary Period: You may be required to serve a probationary period of 1 year.
The qualifications for this position must be met by 11: 59pm (Eastern Time) on the closing date of this announcement (Monday, June 16, 2014).
Residency Requirement: There is a residency requirement for all applicants not currently employed by U.S. Citizenship and Immigration Services. This residency requirement states that candidates must have, for three of the last five years immediately prior to applying for this position; (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity, OR (3) been a dependent of a U.S. Federal or Military employee serving overseas.
HOW YOU WILL BE EVALUATED:
We will review your r sum and supporting documentation to ensure you meet the minimum qualification requirements. If you meet the minimum qualifications, we will place you in one of three categories based on your responses to the on-line questionnaire regarding experience, education and training.
Best Qualified: Applicants possessing a background that demonstrates a superior level of all evaluation criteria.
Well-Qualified: Applicants possessing a background that demonstrates a satisfactory level of the evaluation criteria.
Qualified: Applicants possessing the basic qualifications, with general knowledge, skills, and abilities.
The competencies or knowledge, skills, and abilities needed to perform this job are:
Oral and Written Communication Customer Service Teamwork and Cooperation Technical Proficiency Managing Human Resources
NOTE: Your resume and supporting documentation will be verified. If you rated yourself higher than what is supported by your application material, you may be excluded from consideration for this job. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment
If you fall into best qualified category, you may be referred to the hiring manager for consideration and may be called for an interview. To preview the job questionnaire, click here View Assessment Questions .
Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the Federal government, you are not CTAP/ICTAP eligible. Information about ICTAP or CTAP eligibility can be found by clicking here to access OPM''s Career Transition Resources website. To be considered well qualified under CTAP/ ICTAP, you must be placed in the Well-Qualified category for this position, as described above. In addition, you must submit the supporting documents listed under the required documents section of this announcement.
Veterans: Veterans with 5-point preference who meet the eligibility and qualification requirements are placed above non-preference eligibles within the category in which they qualify. Veterans who have a compensable service-connected disability of at least 10% are listed in the best qualified category, except when the position being filled is scientific, professional at the GS-09 grade level, or higher. This position is not considered scientific/professional. For information on veterans'' preference, please click here .
Benefits: Back to top
DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan similar to a 401(k) ; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to and select ?benefits.?
OTHER INFORMATION:
Background Investigation : To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, this position requires completion and adjudication of a background investigation. This may include a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. The background investigation process is initiated after a selection is made.
If a SECRET or TOP SECRET clearance is needed, all selected candidates must meet the requirements for these clearances prior to placement AND maintain that level of clearance while encumbering the position.
Special Hiring Authorities: Veterans , Peace Corps / VISTA volunteers , and individuals with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility and to understand the documentation that would be required with your application, click on the links above and contact the Servicing Human Resources Office listed at the bottom of this announcement.
USCIS uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit .Estimated Salary: $20 to $28 per hour based on qualifications.
ClearedPath
Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.
U.S. Citizenship and Immigration Services secures America''s promise as a nation of immigrants by providing accurate and useful information to our customers, granting immigration and citizenship benefits, promoting an awareness and understanding of citizenship, and ensuring the integrity of our immigration system. Visit us at / .
Every
day, our Supervisory
Immigration Services Assistants supervise a staff of
subordinates responsible for reviewing applications and petitions for
immigration benefits; monitor work in progress, track statistical data, and
prepare statistical and narrative reports; prepare and issue written
instructions and procedures on established policies, special programs, and
complex and non-routine assignments.
This position of SUPERVISORY IMMIGRATION SERVICES ASSISTANT starts at a salary of $43,389.00(GS-08 step 1), to $62,297.00 (GS-09 step 10). Apply for this exciting opportunity to become a member of the
Field
Operations Directorate, Office of Field Operations, District 7 Norfolk VA Field Office within
U.S. Citizenship and Immigration Services.
For definitions of terms found in this announcement, please click here
This position is not in the bargaining unit.
This position is not considered essential for purposes of reporting to work when the facility might otherwise be closed.
Note: USCIS may fill one or more positions using this vacancy. TRAVEL REQUIRED
Not Required RELOCATION AUTHORIZED
No KEY REQUIREMENTS
You must be a U.S. Citizen or U.S. National to apply for this position
Successfully pass a Background Investigation including financial disclosure
You must pass a drug screening
Meet relevant experience and/or education requirements
You must submit resume and supporting documentation
Males born after 12/31/1959 must be registered with the Selective Service DUTIES: Back to top
The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence, and limited complexity.
As a Supervisory Immigration Services Assistant , you will supervise a staff of subordinates responsible for reviewing applications and petitions for immigration benefits. The nature of the work supports and significantly affects the organization''s operations and objectives, which include providing services to a population of clients comparable to a major portion of a small city or rural county. Other duties may include the following:
Provide technical and administrative support to subordinate staff, which requires coordination and integration of work efforts.
Plan and prioritize work; assign, monitor, and take action, as appropriate, relating to the capability, qualifications and progress of the individuals. Monitor work in progress; track statistical data; and prepare statistical and narrative reports.
Ensure staff acceptance and compliance with USCIS procedures, policies and regulations. Prepare and issue written instructions and procedures on established policies, special programs, and complex and non-routine assignments.
Review, accept, amend, or reject completed work; and appraise performance. Counsel and encourage employees to progress within their job classifications; and recommend disciplinary actions, where necessary. Make selections of employees for the unit.
Perform more difficult and complex phases of applications processing work including expeditious handling of special cases.
QUALIFICATIONS REQUIRED: Back to top
GS-8 : You qualify at the
GS-08 level if you possess one (1) year of specialized experience, equivalent
to at least the GS-07 level in the federal government, which has equipped you
with the skills needed to successfully perform the duties of the position. You must
have experience performing the following duties:
Screening
applications and petitions filed for benefits under the Immigration and
Nationality Act.
Providing
highly technical advice and assistance to the public about immigration and
nationality law and regulations.
GS-9 : In addition to the
requirements at the lower grade level(s), you qualify at the GS-9 level if you
possess one (1) year of specialized experience, equivalent to at least the GS-8
level in the federal government, which has equipped you with the skills needed
to successfully perform the duties of the position. You must have experience
performing the following duties:
Providing
technical and administrative oversight to those who review applications and
petitions for immigration benefits.
Screening
applications and petitions filed for Immigration benefits.
Examining
and reviewing documentation to determine eligibility.
Providing
technical advice about policies, laws and regulations.
Educational Substitution : There is no educational substitution at these grade levels.
Supervisory/Managerial Probationary Period : You may be required to serve a twelve-month probationary period upon appointment to this position. You may also be required to complete an appropriate supervisory training course within one year of assignment to this position.
Probationary Period: You may be required to serve a probationary period of 1 year.
The qualifications for this position must be met by 11: 59pm (Eastern Time) on the closing date of this announcement (Monday, June 16, 2014).
Residency Requirement: There is a residency requirement for all applicants not currently employed by U.S. Citizenship and Immigration Services. This residency requirement states that candidates must have, for three of the last five years immediately prior to applying for this position; (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity, OR (3) been a dependent of a U.S. Federal or Military employee serving overseas.
HOW YOU WILL BE EVALUATED:
We will review your r sum and supporting documentation to ensure you meet the minimum qualification requirements. If you meet the minimum qualifications, we will place you in one of three categories based on your responses to the on-line questionnaire regarding experience, education and training.
Best Qualified: Applicants possessing a background that demonstrates a superior level of all evaluation criteria.
Well-Qualified: Applicants possessing a background that demonstrates a satisfactory level of the evaluation criteria.
Qualified: Applicants possessing the basic qualifications, with general knowledge, skills, and abilities.
The competencies or knowledge, skills, and abilities needed to perform this job are:
Oral and Written Communication Customer Service Teamwork and Cooperation Technical Proficiency Managing Human Resources
NOTE: Your resume and supporting documentation will be verified. If you rated yourself higher than what is supported by your application material, you may be excluded from consideration for this job. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment
If you fall into best qualified category, you may be referred to the hiring manager for consideration and may be called for an interview. To preview the job questionnaire, click here View Assessment Questions .
Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the Federal government, you are not CTAP/ICTAP eligible. Information about ICTAP or CTAP eligibility can be found by clicking here to access OPM''s Career Transition Resources website. To be considered well qualified under CTAP/ ICTAP, you must be placed in the Well-Qualified category for this position, as described above. In addition, you must submit the supporting documents listed under the required documents section of this announcement.
Veterans: Veterans with 5-point preference who meet the eligibility and qualification requirements are placed above non-preference eligibles within the category in which they qualify. Veterans who have a compensable service-connected disability of at least 10% are listed in the best qualified category, except when the position being filled is scientific, professional at the GS-09 grade level, or higher. This position is not considered scientific/professional. For information on veterans'' preference, please click here .
Benefits: Back to top
DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan similar to a 401(k) ; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to and select ?benefits.?
OTHER INFORMATION:
Background Investigation : To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, this position requires completion and adjudication of a background investigation. This may include a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. The background investigation process is initiated after a selection is made.
If a SECRET or TOP SECRET clearance is needed, all selected candidates must meet the requirements for these clearances prior to placement AND maintain that level of clearance while encumbering the position.
Special Hiring Authorities: Veterans , Peace Corps / VISTA volunteers , and individuals with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility and to understand the documentation that would be required with your application, click on the links above and contact the Servicing Human Resources Office listed at the bottom of this announcement.
USCIS uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit .Estimated Salary: $20 to $28 per hour based on qualifications.
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